Our refund policy forms part of the Website Terms and Conditions and must be read in conjunction with them. We reserve the right to change this refund policy at any time.

In an effort to ensure user satisfaction, if you are not satisfied with our services, you may contact us to request the full refund amount. In addition, you can also request a refund for any other issues via our email address rent@joviride.com apply for.

We will refund you the costs in the following cases:

1. If we determine that the original payment was fraudulent.
2. If a double payment has been made due to a technical glitch or other error.
3. If we issue a refund in accordance with the terms of our Refund Policy, as updated by us from time to time.
4. If we believe, in our sole discretion, that the refund is necessary according to customer service.

A notice: reserves the right to change the refund policy. Any changes will be updated on our website.

Our refund policy is simple. You can request a refund through:

1. Send us an email at rent@joviride.com

We will refund your order to the original payment method once it has been processed.

The full refund process usually takes around 5-15 working days from the date of refund confirmation.